Annex Spa policies in the time of Covid-19

We are living in wild times.

The following are our current policies to try and keep our staff and clients as safe as possible!

- Clients must self screen before booking appointments

     - Have you had close contact with anyone with an acute respiratory illness or have you travelled outside of Onatrio in the past 14 days?

     - Do you have Covid-19 or have you come into contact with a confirmed case?

     - Are you visiting from or have you recently visited a "red zone" in Ontario or another part of Canada?

     - Do you have any of the following symptoms:

     Fever, New onset of cough, Worsening of chronic cough, Shortness of breath, Difficulty breathing, Sore throat, Difficulty swallowing, Decrease or loss of     sense of smell or taste, Chills, Headaches, Nausea/vomitting/diarrhea/abdominal pain, Pink eye, Runny nose/nasal congestion without any other known cause (ex: Seasonal Allergies)

- Please arrive no more than 10 minutes before your scheduled appointment time. We have things timed perfectly so your practitioner can greet you quickly and take you straight into your appointment. 

- Clients are required to wear a mask upon entering the spa

- Clients must sanitize hands upon arrival with supplied hand sanitizer

- Please feel free to bring your own personal water bottle to your appointment as we are not permitted to offer water service at this time

- Our team may refuse to treat any client if they feel there is risk to the health or safety of anyone at The Annex Spa.


making payment as easy as possible

Things are pretty much back to normal these days at The Annex Spa. As normal as is possible right now. 

Our reception team is back at both locations with slightly restricted hours but that will no longer interrrupt your payment options. Good news!


- GIFT CARDS - If you have one, you are a lucky duck. Please bring the code from your gift card so we can process your payment.

- PRE PAY RMT GIFT CARDS - Pre pay for your 60 minute Registered Massage buy purchasing a gift card for that specific service here




THE ANNEX SPA: (613) 507 2626
THE ANNEX SPA EAST: (613) 417 3379
The Annex Spa
119 Princess Street
BOX 10
Kingston Ontario, K7L 1A8
The Annex Spa East
802 John Marks Ave
Unit 3
Kingston Ontario, K7K 0J7